Appointment Information

General Etiquette: Late clients will have a shortened treatment at the same rate of a full session. You are required to arrive to your appointment on time and no later than the start time of your appointment.

Cancellation Policy: 24 hours notice is required for a cancellation. The total cost of your appointment will be billed to you for missed appointments or cancellations without the 24 hour notice. Some exceptions may be considered. All cancellations must be made by phone 867.689.9283 (emails and text message will not be accepted if sent within the 24 hour period).

Payment is due when service is received. Cash, cheque, and email money transfer are accepted.

Confidentiality: All information/conversation exchanged during a treatment session or about a treatment session remains confidential for the safety and well-being of client and practitioner.

Recommendations: Avoid large meals 90 minutes before a session. Food fresh in the system may have an adverse effect on the client. Contact lenses may become “dry” during treatment session, bringing a case is suggested. Remember to stay hydrated after the massage. Drink plenty of room-temperature or warm water to assist your body.

Right of Refusal: Therapist and client both reserve the right to end a treatment session at any time for any reason. Client does not need to give any reason for ending a treatment session.

Cold/Flu Policy: Please refrain from booking or attending any booked appointment if you are experiencing any type of cold or flu symptoms. If you have an appointment booked and develop symptoms please contact us as soon as possible so we can reschedule the appointment for a later date. If you come to an appointment and you have cold or flu symptoms we will have to send you away and charge you for the full amount of the appointment time booked.

Symptoms include: sneezing, coughing, runny nose, body aches, fatigue, upset stomach (diarrhea/vomiting). Any of these symptoms with/without fever.

It is important that we don’t spread any unwanted cold/flu. If you need to reschedule please call 705.297.1879 ASAP.

Scents/Lotion Policy: Please refrain from wearing any perfumes/colognes and/or body staining/suntan lotions.

General Benefits of Massage: Massage increases in circulation, toxin removal, range of motion, flexibility, energy, heart rate, body temperature, immunity, body awareness, and relaxation; decreases in discomfort, fatigue, tension, and stress levels.

The following sometimes occurs during massage. They are normal responses to relaxation. Trust your body to express what it needs to:
need to move or change position; sighing, yawning, change in breathing stomach gurgling; emotional feelings and/or expression;
movement of intestinal gas; energy shifts; falling asleep and snoring; memories.

General Contraindications: Medical emergencies (shock, hemorrhage, seizure, poisoning, etc.), high fever (39.4°C), highly-metastatic cancer, intoxication, pain medications or extreme fatigue (mental or physical). Any client under physicians’ care must notify therapist of condition and changes. Working without physician approval may be detrimental to the physical well-being of the client.